Outcome Summary Organizational Development
Title
Organizational Development
Course Number
10196168
Credits
3
Organization
Western Technical College
Developers
Tracy Dryden
Development Date
5/7/2003
Revised by
Pat Mielke
Revised date
5/1/2007
Instructional Level
Associate Degree Courses
Instructional Area
Supervision & Ldrshp Dev - 196
Division
Business
Department
Management Development
| Instructional Type | Contact Hours | Outside Hours | Credits |
| Lecture | 54 | 0 | 3 |
Description
Learners apply skills and tools necessary to deal with organization behavior and change. Learners apply intervention strategies to deal with diversity, restructuring, globalization, team building, confict resolution and process consultation. Learners analyze how an organization's goals, decision-making, performance management and planning impact goal attainment, business outcomes, organizational structure, job design and employee participation.
Prerequisites
- Prerequisite: 10196128 Supervisory Management Orientation
Supplies
- Computer with Microsoft Office
- Reliable internet and email access
Core Abilities
- Use effective communication skills
- Apply mathematical concepts
- Transfer social and natural science theories into practical applications
- Demonstrate ability to think critically
- Demonstrate ability to value self and work ethically with others in a diverse population
Competency
1. Summarize the evolution of organizational development
Criteria - Performance will be satisfactory when:
- your mind map includes a visual representation of the major movements in organizational development including laboratory training, social science, human relations/participative management, quality of work life, and strategic change
- your contribution to group discussion respects views of others
- your contribution to group discussion includes a description of the major movements in organizational development including laboratory training, social science, human relations/participative management, quality of work life, and strategic change
- your written critique follows course writing guidelines
- your written critique provides an overview of the chapters
- your written critique summarizes author's perspective
- your written critique includes learner's perspective
Learning Objectives
- Describe the laboratory training roots of organizational development
- Summarize the emergence of organizational development as a social science (action research and survey feedback roots)
- Describe the human relations/participative management approach to organizational development
- Describe the productivity and quality of work life roots of organizational development
- Describe the influence of strategic change on the evolution of organizational development
2. Analyze the theories of planned change and their application in improving organizational effectiveness
Criteria - Performance will be satisfactory when:
- your written assignment follows course writing guidelines
- your written assignment reflects topics covered in text, research and discussion
- your contribution to classroom activity addresses both theories and applications of planned change
- your contribution to classroom activity compares various theories and applications
- you differentiate between Lewin's model of change, action research model of change and the contemporary models of change
- you determine when to apply the various theories of planned change
Learning Objectives
- List and describe the steps in Lewin's model of change
- Describe the phases of the action research model of change
- Summarize the contemporary adaptations of the action research model including interpretive or social constructionist and appreciative inquiry
- Describe the general model of planned change
- Compare the application of the various theories of planned change
3. Use diagnostic methods to identify causes of problems or opportunities for development in organizations
Criteria - Performance will be satisfactory when:
- your written assignment follows course writing guidelines
- you differentiate between various organizational levels and approaches to organizational diagnosis
- your contribution to classroom or discussion board activity demonstrates critical thinking and understanding of the various diagnostic methods
- you discuss the applications of the systems, organizational, group, and individual level approaches to diagnostic methods
- your analysis summarizes the application of organization-level diagnostic methods
- your analysis summarizes the application of group level diagnostic methods
- your critique summarizes the author's perspective
- your critique presents learner's perspective
- your critique highlights opportunities for organizational development
- your analysis summarizes the application individual level diagnostic methods
Learning Objectives
- Define the systems level approach to organizational diagnosis
- Define the organization level approach to organizational diagnosis
- Define the group level approach to organizational diagnosis
- Define the individual level approach to organizational diagnosis
4. Collect, analyze, organize and present data for organizational diagnosis
Criteria - Performance will be satisfactory when:
- your written assignment follows course writing guidelines
- you describe the major methods of collecting diagnostic data
- you identify the pros and cons of the major methods of collecting diagnostic data
- you identify examples of quantitative and qualitative tools for data analysis
- you differentiate between quantitative and qualitative tools for data analysis
- you select an appropriate data analysis method for interpreting data
- you effectively summarize and present diagnostic data
- your formal presentation is supported by PowerPoint slides and follows course presentation guidelines
Learning Objectives
- Compare the methods for collecting data
- Describe the qualitative tools used to analyze data
- Describe the quantitative tools used to analyze data
- Organize and present data to target audience
5. Identify strategies of design intervention used to respond to organizational diagnosis
Criteria - Performance will be satisfactory when:
- your written assignment meets course writing guidelines
- you explain how the term intervention is used in the discussion of organizational development
- you discuss the elements that contribute to an effective intervention
- you provide examples of issues that are target for organizational change
- you explain why some areas are more likely to become targets for organizational change than others
- you describe the activities that contribute to effective change management
- your critique summarizes author's perspective
- your critique presents learner's perspective
- your critique identifies methods for dealing with resistance to proposed change
Learning Objectives
- Define the term intervention as it relates to organizational development
- List and describe criteria for an effective intervention
- Identify the organizational issues that are potential targets for change
- Summarize the effective change management process
6. Facilitate organizational change through human process intervention strategies such as process consultation, team building, conflict resolution and large group intervention
Criteria - Performance will be satisfactory when:
- your writing assignment meets course writing guidelines
- you summarize the issues and organizational levels that are impacted by human process intervention
- your discussion addresses the various human process interventions including process consultation, team building, conflict resolution, and large group intervention
- you apply concept of team building to improve productivity, interpersonal relationships and problem solving skills
- you discuss how interpersonal and intergroup conflict is managed
- your critique summarizes author's view
- your critique presents learner's view
- your critique addresses various approaches to managing change
Learning Objectives
- Define human process intervention
- Identify the issues and organizational levels that are impacted by human process intervention
- Summarize the basic process interventions
- Describe how team building can improve productivity, interpersonal relationships and problem solving skills
- Describe the application of interpersonal and intergroup conflict resolution
7. Apply human resource management intervention in response to organizational diagnosis
Criteria - Performance will be satisfactory when:
- your written assignment meets course writing guidelines
- you recognize the importance of human resource management interventions in organizational development
- you describe the levels and issues impacted by human resource management interventions
- you identify how employee performance impacts the achievement of company goals
- you describe the value of career planning and education in the growth of an organization
- you analyze the opportunity to leverage workforce diversity in an organization
Learning Objectives
- Define human resource management intervention
- Identify the issues and levels that are impacted by human resource management intervention
- Analyze how performance management facilitates the company's execution of its goal achieving plan
- Summarize the value of career planning, continuous learning and education initiatives in organizational development
- Identify and apply intervention strategies to workforce diversity
8. Analyze the interventions used to restructure organizations
Criteria - Performance will be satisfactory when:
- your written assignment meets course writing guidelines
- you articulate the meaning of technostructural intervention
- you discuss the issues and levels impacted by technostructural interventions
- you address how managerial style and company productivity are driven by modern organizational structures
- you describe the process of downsizing
- you define the purpose and potential outcomes of reengineering
Learning Objectives
- Define technostructural intervention
- Identify the issues and levels that are impacted by technostructural intervention
- Illustrate and describe the various modern organizational structures and their impact on managerial style and company productivity
- Analyze the stages and tactics for downsizing an organization
- Describe reengineering and the application steps used to restructure an organization
9. Analyze strategic interventions in response to organizational diagnosis
Criteria - Performance will be satisfactory when:
- your written assignment meets course writing guidelines
- you discuss why good business strategies are often not implemented
- you summarize the key features of integrated strategic change
- you identify how integrated strategic change can impact business outcomes
- you describe how individual character and group culture can be shaped by integrated strategic change
Learning Objectives
- Define strategic intervention
- Identify the issues and levels impacted by strategic intervention
- Analyze how integrated strategic change can positively affect business outcomes
- Describe how basic organizational character and culture can be transformed by strategic interventions
10. Relate how the organization's vision affects organizational structure, job design and employee participation
Criteria - Performance will be satisfactory when:
- your written assignment meets course writing guidelines
- you analyze how employee fulfillment and productivity can support an organization's vision
- you summarize how work design contributes to employee satisfaction and the achievement of an organization's goals
- you explain how organizational structure and managerial style support and drive an organization's vision
Learning Objectives
- Analyze how the organization's vision relates to its organizational structure
- Describe how productivity is impacted by employee involvement
- Analyze the impact of managerial decision making on organization culture
- Analyze the various approaches to work design and their impact on employee satisfaction and productivity
11. Identify and analyze future trends and challenges and their impact on an organization's core business
Criteria - Performance will be satisfactory when:
- you discuss how external factors such as economics, globalization, and technology feed an organization's core business
- you incorporate skills learned about change and how you can help an organization manage
- you describe how changes in workforce demographics and attitudes impact organizational development
Learning Objectives
- Describe how economic change impacts organizational development
- Analyze how workforce demographics and attitudes impact organizational change
- Describe how advances in technology impact organizational development
- Analyze the effects of globalization on an organization
