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- Customized Training
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- Mass Casualty Ventilation Training
- Facilities
- Community Partnerships
- Hire Western Graduates
Contact Us
Phone:608.785.9232
Fax:608.789.6290
Email: bis@westerntc.edu
Interpersonal Skills in the Workplace
- Believe in Yourself
- Create and Sustain Your Work/Life Balance
- Creating and Protecting Your Professional Image
- Creating High Impact Documents
- Dealing with Difficult Customers
- Does Customer Service Really Matter?
- Improve Communication Using DiSC®
- Introduction to DiSC
- Introduction to Solution
Selling
- Managing Conflict Using DiSC
- Negotiating for the Best Price and the Best Quality
- People DO Judge a Book by its Cover
- Planning for Sales Success!
- Resolving Conflict
- Solution Selling: Developing Winning Strategies
- Solution Selling: Overcoming Obstacles
- Solution Selling: Telephone Sales
- Solution Selling: Closing the Sale
- Solution Selling: Gaining Customer Commitment
- Solution Selling: Prospecting
- Why do I Behave This Way? Exploring the MBTI
- Workplace Etiquette
