News Release

Published on Monday, December 12, 2005

Western Wisconsin Technical College’s Business and Industry Services Division is offering a series of workshops and training opportunities for area businesses. The following sessions are scheduled for January.

“Navigating the Change Journey,” will be held Wednesday, Jan. 11, from 9:00 a.m.-Noon, in Room 200 of WWTC’s Academic Resource Center, 400 7th St. N., La Crosse. This interactive session offers information and techniques that will increase participant’s understanding of the change process, which is an everyday reality in business today.

The presenter, Michelle Fellenz, has been developing training programs for over a decade. Currently, Fellenz is working with Human Resources/Organizational Learning and Development for Mcloone. She has also served as human resource development consultant for Gundersen Lutheran, corporate trainer with Thompson Consulting, director of outreach to business with the Franciscan Spirituality Center, and regional training manager for The Company Store/Hanover Direct, Inc.

“Improve Communication Using the DiSC,” will be held Thursday, Jan. 12, from 9:00-11:00 a.m., in Room 200 of WWTC’s Academic Resource Center. DiSC (Dominance, influencing, Steadiness, and Conscientiousness) is a model of human behavior that helps people understand themselves in relation to others. The goal of the workshop is to introduce participants to this model, which will assist organizations in building productive teams, developing effective managers, training sales staff, reducing interpersonal conflict, and improving customer service.

Pat Chilsen, certified DiSC trainer, will present the information. Chilsen is a training consultant with WWTC’s Business and Industry Services division.

Cost for each session is $45 and includes materials and continental breakfast. To register, contact Colleen Clark at 608.785.9232 or e-mail For information on additional WWTC programs and services, call 608.785.9200 or visit the WWTC Web site at