Work Study Term:
To learn office work and gain experience for future employment and assist the Business and Industry staff in their everyday roles and processes.
Answer phones and assist with inbound customer inquiries and general clerical duties, data entry. Create forms as requested by BIS staff, tabulate BIS evaluations and post to shared drive, create certification of completions for courses and send to customers, update customer database in Goldmine, scan BIS files to Smartsearch and other duties as assigned.
Telephone and customer service experience, experience in MS Office Suite.