Office Support Specialist | Western Technical College

Office Support Specialist

Technical Diploma

Program Number: 



Financial Aid Eligible

Typical Start: 


Being an office support specialist means that you are the person who keeps things running efficiently. No two days will be the same. You will use your skills to communicate with customers and other team members, perform essential office tasks, create business correspondence and presentations, and use business software to create databases and spreadsheets. You could use desktop publishing, electronic presentation, or word processing software to create internal and external marketing pieces.

Virtually every business benefits from having an efficient and competent office staff. You will have opportunities in a wide variety of settings.

Courses are offered in a convenient online format.

You may choose to continue on a Career Pathway by laddering your credits into the Administrative Professional associate's degree for increased career and earning potential.

Office Support Specialist image
Estimated Program Costs

Estimated Program Cost

Office Support Specialist

This program will cost about $5,100* based on tuition and basic program fees. There may be additional fees for books, materials, and testing. For more information on tuition costs, visit the Tuition Page.

* Tuition and fees are subject to change.

Graduation Employment Stats

Graduation Employment Stats

Western conducts a follow-up survey of all grads six months after graduation to find out if they are employed in a job related to their program, how much they are making, and where they are employed.

Survey information is not currently available for this program. Please contact an Admissions Coach or call 606-785-9200 for more information.

Career Opportunities

Office Assistant
Customer Account Representative

Program Outcomes

  • Living responsibly
  • Refining professionalism
  • Cultivating passion
  • Demonstrate effective workplace communications
  • Apply technology skills to business and administrative tasks
  • Perform routine administrative procedures
  • Model professionalism in the workplace
  • Manage administrative projects

Admission Requirements

College Requirements

$30 Application Fee

Software and Technology

Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.

If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.

Computer/Laptop Hardware

  • Smartphones are not recommended for completing assignments.
  • Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
  • Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.

Software Needs

For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.

Campus Resources

Need Assistance?

  • Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.

Career Pathways

This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.

Office Support Specialist

Career Pathways

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