Western Technical College
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IT-Computer Support Technician

  • Technical Diploma
IT-Computer Support Technician Image

Program Number: 

311546

Program Credits: 

28.00

Estimated Total Cost: 

$4,596.20

Typical Start: 

Fall
Financial Aid Eligible

Western's Computer Support Technician program offers a hands-on learning experience that can pave the way to employment as a level-one technician. This technical diploma will equip you with essential skills, transforming you into an adept problem-solver and an attentive listener with a strong technical foundation in hardware, software, and network maintenance, along with a fundamental understanding of programming.

Your training will occur in both Western's Student-Run Help Desk and the classroom, ensuring a comprehensive and immersive experience that prepares you for a successful career in the field of computer support.

IT-Computer Support Technician 2021, 2022, & 2023 Graduation Employment Stats

Graduates9
Graduates Responding5
Employed in Related Occupation1
Employed in Non-related Occupations1
Seeking Employment0
Continuing Education3
Not in Labor Market3

Salary Data - Related Employment

Part TimeFull Time
Responding00
Average Hours Per Week
Average Hourly Wage
Hourly Wage Range
Average Annual Salary

Respondents in Related Occupations

No occupations reported.

Career Opportunities

Computer Specialist
Computer Technician
Data Entry Technician
Help Desk Technician/Specialist
Client Service Specialist

Program Outcomes

  • Provide entry level end user support
  • Manage operating systems and application software
  • Support information technology hardware
  • Provide basic network support for existing network installations

Admission Requirements:

College Requirements

Application: 

Yes

Application Fee: 

$30 Application Fee

Software and Technology

This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses [1].

If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form [2].

Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu [3] or call 608-785-9198.

For additional specifications, please review Technology and Software Recommendations for Most Classes [4] on Western’s IT Knowledgebase.

Career Pathways: 

IT-Computer Support Technician

Prior Learning: 

Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more [5] about what may apply to this program.

Technical Diploma: 

IT-Computer Support Technician

Associate Degree: 

IT-Computer Support Specialist

Courses

Western offers most courses in a 7-week format, but course length can vary. There are two 7-week sessions in each term, so courses listed below may not be taken at the same time. See www.westerntc.edu/7-weeks [6] for more information.

This course list gives you an idea of what coursework will be required but is not the official list. Current students should use the MyWestern [7] self-service portal for academic planning.

First Term

Computer Apps for Business
Course Number: 10103111
Credits: 3.00
Database Foundations with SQL
Course Number: 10154108
Credits: 3.00
IT Exploration
Course Number: 10154103
Credits: 3.00
IT Hardware/Software Fund
Course Number: 10150101
Credits: 3.00
Strengths Seminar
Course Number: 10890106
Credits: 1.00

Second Term

Business Information Systems
Course Number: 10154125
Credits: 3.00
Cisco 1: Networking Fund
Course Number: 10150110
Credits: 3.00
IT Systems Support
Course Number: 10154137
Credits: 3.00
Technical Reporting
Course Number: 10801197
Credits: 3.00
Web Programming 1
Course Number: 10152144
Credits: 3.00

Western Technical College
400 7th Street North
La Crosse, Wisconsin
54601

608-785-9200
800-322-9982


Links
[1] https://www.westerntc.edu/sites/default/files/programs/documents/Technology_Requirements.pdf
[2] https://forms.office.com/Pages/ResponsePage.aspx?id=DniDXv9HckGZ5BpZ1xtAINzEPDqm29RGnADqdoibRwxUM0ZIV0tLRE1OS0NaOTY5U01aOFNVNDdVUS4u
[3] mailto:LearningCommons@westerntc.edu
[4] https://kb.westerntc.edu/112380
[5] https://www.westerntc.edu/credit-prior-learning
[6] https://www.westerntc.edu/7-weeks
[7] https://mywestern.westerntc.edu/