Western Technical College
Published on Western Technical College (https://www.westerntc.edu)

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Sales Representative

  • Technical Diploma
Sales Representative Image

Program Number: 

311048

Program Credits: 

30.00

Estimated Total Cost: 

$4,924.50

Typical Start: 

Fall
Financial Aid Eligible

Strong sales skills can set you up for remarkable career success, and Western's Sales Representative program provides the foundation you need. You'll acquire a range of interpersonal, technical, and professional skills that will prepare you for a fulfilling career in inside, outside, or retail sales, as well as customer service roles. The courses cover vital subjects like business principles, marketing, finance, communication, and sales strategies, emphasizing ethical practices.

This technical diploma represents the third step in the Customer Service and Sales Career Pathway. Successful completion of this program provides you with valuable business credentials, opening doors to employment opportunities, promotions, and increased earning potential. Or, you can choose to pursue an associate degree in Sales Management.

We offer the flexibility of online and blended format classes, making it easier for you to access and complete your education in a manner that suits your schedule and learning preferences.

Career Opportunities

Sales Associate
Customer Service Representative
Inside/Outside Sales Representative
Retail Sales Representative
Business Associate

Program Outcomes

  • Develop marketing strategies
  • Develop selling strategies
  • Deliver sales presentations
  • Apply customer relationship building strategies

Admission Requirements:

College Requirements

Application: 

Yes

Application Fee: 

$30 Application Fee

Software and Technology

Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.

If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form [1].

Computer/Laptop Hardware

  • Smartphones are not recommended for completing assignments.
  • Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
  • Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.

Software Needs

  • Western uses the Blackboard Learning Management System. Some courses may use Zoom or Microsoft Teams to meet and work virtually. Visit our website for guidance on how to access and use these tools [2].
  • Office 365 (available to download for free once you have a student email)
  • Recommended web browsers: Chrome or Firefox

For detailed specifications, please review Technology and Software Recommendations for Most Classes [3] on Western’s IT Knowledgebase.

Campus Resources

  • Western has several computer labs available. Visit our website to find open hours and locations on the La Crosse campus [4]. Or find information on how to access resources on our Regional Locations web page [5].
  • The Learning Commons has computers, webcams, and microphones available for in-house use. Our librarians recommend checking your local public library for computer access on the weekends. Staff members can also provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu [6] or call 608-785-9198.

Need Assistance?

  • Contact the Learning Commons [7]! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.

Career Pathways: 

Sales Representative

Prior Learning: 

Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more [8] about what may apply to this program.

Certificates: 

Customer Service Representative
Sales Fundamentals

Technical Diploma: 

Sales Representative

Associate Degree: 

Sales Management

Courses

Western offers most courses in a 7-week format, but course length can vary. There are two 7-week sessions in each term, so courses listed below may not be taken at the same time. See www.westerntc.edu/7-weeks [9] for more information.

This course list gives you an idea of what coursework will be required but is not the official list. Current students should use the MyWestern [10] self-service portal for academic planning.

First Term

Business Concepts
Course Number: 10102169
Credits: 2.00
Computer Apps for Business
Course Number: 10103111
Credits: 3.00
Quality Customer Service
Course Number: 10106106
Credits: 3.00
Selling Principles
Course Number: 10104119
Credits: 3.00
Strengths Seminar
Course Number: 10890106
Credits: 1.00

Second Term

Advanced Professional Selling
Course Number: 10104163
Credits: 3.00
Content Marketing
Course Number: 10104177
Credits: 3.00
English Composition 1
Course Number: 10801136
Credits: 3.00
Marketing Principles
Course Number: 10104114
Credits: 3.00

Third Term

Business Financials
Course Number: 10102126
Credits: 3.00
Speech
Course Number: 10801198
Credits: 3.00

Western Technical College
400 7th Street North
La Crosse, Wisconsin
54601

608-785-9200
800-322-9982


Links
[1] https://forms.office.com/Pages/ResponsePage.aspx?id=DniDXv9HckGZ5BpZ1xtAINzEPDqm29RGnADqdoibRwxUM0ZIV0tLRE1OS0NaOTY5U01aOFNVNDdVUS4u
[2] https://westerntc.libguides.com/blackboardforstudents/
[3] https://kb.westerntc.edu/112380
[4] https://www.westerntc.edu/computer-labs
[5] https://www.westerntc.edu/regional-locations
[6] mailto:LearningCommons@westerntc.edu
[7] https://www.westerntc.edu/learning-commons
[8] https://www.westerntc.edu/credit-prior-learning
[9] https://www.westerntc.edu/7-weeks
[10] https://mywestern.westerntc.edu/