IT-Computer Support Specialist

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Associate of Applied Science

Program Number: 

101543

Credits: 

65.00
Financial Aid Available

Achieve a satisfying balance with a career that lets you work with people and computers. A computer support specialist is a problem-solver with a technical background in hardware, software, network maintenance, and networks. A good listener with an arsenal of problem-solving skills, technical manuals, and knowledge of computers, you will help customers resolve issues and restore productivity. You may also be charged with selecting hardware and software, managing a Local Area Network (LAN), maintaining a support ticket tracking system, and training employees.

Along with technical skills, you’ll be refining your people skills with special attention paid to listening, teamwork, ethics, and communication. Learning takes place both in the computer lab and in the classroom.

In your final semester, you will select, install, setup, test, and demonstrate software and build a portfolio that demonstrates your competency in hardware, software, support, training, project management, and networking. Working at a student help desk will round out your experience.

IT-Computer Support Spec image
Estimated Program Costs

Estimated Program Cost

IT-Computer Support Specialist

This program will cost about $9,400* based on tuition and basic program fees. There may be additional fees for books, materials, and testing. For more information on tuition costs, visit the Tuition Page.

* Tuition and fees are subject to change.

Graduation Employment Stats

IT-Computer Support Specialist 2014-2015 Graduation Employment Stats

Graduates7
Graduates Responding6
Employed in Related Occupation2
Employed in Non-related Occupations2
Seeking Employment1
Continuing Education1
Not in Labor Market0

Salary Data - Related Employment

Part TimeFull Time
Responding01
Average Hours Per Week
Median Hourly Wage
Hourly Wage Range
Median Annual Salary

Respondents in Related Occupations

  • IT Support Spec 1; Organic Valley, La Farge, WI

Career Opportunities

Computer Support Technician
Desktop Support Specialist
Help Desk Specialist
IT Technician
PC Support Specialist
Technical Support Specialist

Program Outcomes

  • Use effective communication skills
  • Apply mathematical concepts
  • Transfer social and natural science theories into practical applications
  • Demonstrate ability to think critically
  • Demonstrate ability to value self and work ethically with others in a diverse population
  • Use technology effectively
  • Make decisions that incorporate the importance of sustainability
  • Manage information technology hardware
  • Manage software
  • Support computer networks
  • Provide end user support
  • Solve information technology problems
  • Demonstrate customer service skills as an IT Professional

Admission Requirements

College Requirements

Application
$30 Application Fee

Program Specific Requirements

Writing/English: 

ACT: 16
COMPASS: 56
ACCUPLACER: 55

Reading: 

ACT: 13
COMPASS: 60
ACCUPLACER: 70

Math/Pre-Algebra: 

ACT: 16
COMPASS: 34
ACCUPLACER: 46

Transfer Agreements

Cardinal Stritch
University of Wisconsin-Oshkosh
Viterbo University

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