Strong sales skills can set you up for remarkable career success, and Western's Sales Representative program provides the foundation you need. You'll acquire a range of interpersonal, technical, and professional skills that will prepare you for a fulfilling career in inside, outside, or retail sales, as well as customer service roles. The courses cover vital subjects like business principles, marketing, finance, communication, and sales strategies, emphasizing ethical practices.
This technical diploma represents the third step in the Customer Service and Sales Career Pathway. Successful completion of this program provides you with valuable business credentials, opening doors to employment opportunities, promotions, and increased earning potential. Or, you can choose to pursue an associate degree in Sales Management.
We offer the flexibility of online and blended format classes, making it easier for you to access and complete your education in a manner that suits your schedule and learning preferences.
Career Opportunities
Sales Associate
Customer Service Representative
Inside/Outside Sales Representative
Retail Sales Representative
Business Associate
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.
