As a medical assistant (MA), you would be an indispensable member of a healthcare team, directly assisting a physician or RN. This program prepares you for an active role in providing care-assisting with examinations, carrying out select medical and diagnostic procedures, collecting specimens, and performing routine laboratory tests.
The program focuses on laboratory and clinical procedures, insurance and finance, medical terminology, and skills to keep a medical office running smoothly. You'll also get valuable on-the-job experience. Graduates become medical assistants, laboratory assistants, phlebotomists, insurance clerks, and electrocardiogram technicians in a variety of medical settings.
Read our blog to get a glimpse into a day in the life of a Medical Assistant.
For information about Western’s Medical Assistant program retention and pass rates, please click here (PDF).
To view the Medical Assistant program’s required disclosure on professional licensure, please click here (PDF).
Career Opportunities
Certified Medical Assistant
Medical Assistant
Registered Medical Assistant
Phlebotomist
Program Outcomes
Perform medical office administrative functions
Provide patient care in accordance with regulations, policies, laws, and patient rights
Perform medical laboratory procedures
Demonstrate professionalism in a healthcare setting
Demonstrate safety and emergency practices in a healthcare setting
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.