Health Office Assistant
| Degree Type | Program Number | Program Code | Credits |
|---|---|---|---|
| Certificate | 611601 | HOAS | 15.00 |
| Typical Start | Learning Format | Financial Aid | Estimated Cost | Location | Area of Interest |
|---|---|---|---|---|---|
| Fall | Online | Not Available | 2652 | Online | Business & Professional Services |
Healthcare Office Assistants are at the front lines of a medical office and play an integral role in the patient's experience. This certificate prepares you to perform specialized administrative tasks in a healthcare setting such as registering patients, scheduling patient appointments and procedures, communicating professionally, maintaining electronic health care records, operating computer software and office equipment, and maintaining supplies for the office. Choose to work in a variety of healthcare facilities including clinics, hospitals, dental offices, chiropractors, and many more.
Courses are offered in a convenient online format.
To further your career opportunities, continue your education by moving seamlessly into the Health Office Professional technical diploma or the Medical Administrative Professional associate degree.
Admissions Requirements
- Apply at www.westerntc.edu/how-to-apply
- Western’s Admission Coaches are available to help you through the application process. Have questions or need advice? Call 608-785-9200 or email AdmissionsCoach@westerntc.edu.
- Western must comply with a Waiting List Policy when academic programs meet capacity. This policy adheres to Wisconsin Administrative Code Chapter TCS10.07.
Career Opportunities
Medical Service Coordinator
Medical Office Clerk
Medical Office Receptionist
Medical Secretary
Health Office Assistant
Patient Coordinator
Program Outcomes
All programs at Western prepare students for success in a free-enterprise society through human experiences that integrate:
- Cultivating passion
- Living responsibly
- Refining professionalism
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
- Western uses the Blackboard Learning Management System. Some courses may use Zoom or Microsoft Teams to meet and work virtually. Visit our website for guidance on how to access and use these tools.
- Office 365 (available to download for free once you have a student email)
- Recommended web browsers: Chrome or Firefox
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
- Western has several computer labs available. Visit our website to find open hours and locations on the La Crosse campus. Or find information on how to access resources on our Regional Locations web page.
- The Learning Commons has computers, webcams, and microphones available for in-house use. Our librarians recommend checking your local public library for computer access on the weekends. Staff members can also provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.
Special Requirements
This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses (PDF).
If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form.
Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.
For additional specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Career Pathways
This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.
Prior Learning
Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more about what may apply to this program.
Certificates
Technical Diplomas
Associate Degrees
University Transfer
Courses
| Course | Credits |
|---|---|
| 10106184 - Business Formatting for Healthcare | 2.00 |
| 10103111 - Computer Applications for Business | 3.00 |
| 10501107 - Digital Literacy for Healthcare | 2.00 |
| 10801136 - English Composition I | 3.00 |
| 10160121 - Healthcare Business Terminology | 2.00 |
| 10890106 - Strengths Seminar | 1.00 |
| Course | Credits |
|---|---|
| 10501110 - Medical Admin Procedures | 2.00 |