Healthcare Office Assistants are at the front lines of a medical office and play an integral role in the patient's experience. This certificate prepares you to perform specialized administrative tasks in a healthcare setting such as registering patients, scheduling patient appointments and procedures, communicating professionally, maintaining electronic health care records, operating computer software and office equipment, and maintaining supplies for the office. Choose to work in a variety of healthcare facilities including clinics, hospitals, dental offices, chiropractors, and many more.
Courses are offered in a convenient online format.
To further your career opportunities, continue your education by moving seamlessly into the Health Office Professional technical diploma or the Medical Administrative Professional associate degree.
Career Opportunities
Medical Service Coordinator
Medical Office Clerk
Medical Office Receptionist
Medical Secretary
Health Office Assistant
Patient Coordinator
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.
Special Requirements
This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses (PDF).
If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form.
Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.
For additional specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
