Western's Computer Support Technician program offers a hands-on learning experience that can pave the way to employment as a level-one technician. This technical diploma will equip you with essential skills, transforming you into an adept problem-solver and an attentive listener with a strong technical foundation in hardware, software, and network maintenance, along with a fundamental understanding of programming.
Your training will occur in both Western's Student-Run Help Desk and the classroom, ensuring a comprehensive and immersive experience that prepares you for a successful career in the field of computer support.
Career Opportunities
Computer Specialist
Computer Technician
Data Entry Technician
Help Desk Technician/Specialist
Client Service Specialist
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.
Special Requirements
This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses (PDF).
If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form.
Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.
For additional specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
