Medical office personnel play a critical role in the efficient operation of medical offices. Western's program prepares you to supervise primary business-related tasks, including appointment scheduling, patient registration, medical billing, insurance claims processing, business correspondence, and medical record maintenance.
With this degree, you'll be equipped for a variety of career opportunities in settings such as hospitals, medical and dental clinics, vision and chiropractic offices, insurance companies, rehabilitation facilities, and skilled nursing facilities.
Our program follows a progressive ladder, starting with a certificate (Health Office Assistant), progressing to a technical diploma (Health Office Professional), and culminating in an associate degree (Medical Administrative Professional). The majority of core program courses are available in a convenient online format, offering flexibility to fit your schedule and learning preferences.
Career Opportunities
Medical Administrative Assistant
Medical Administrative Specialist
Medical Office Coordinator
Medical Office Worker
Medical Secretary
Unit Secretary
Medical Service Coordinator
Medical Transcriptionist
Medical Receptionist
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.