Medical Administrative Professional
| Degree Type | Program Number | Program Code | Credits |
|---|---|---|---|
| Associate Degree | 101602 | MADP | 60.00 |
| Typical Start | Learning Format | Financial Aid | Estimated Cost | Location | Area of Interest |
|---|---|---|---|---|---|
| Fall | Online | Available | 10607 | Online | Business & Professional Services |
Medical office personnel play a critical role in the efficient operation of medical offices. Western's program prepares you to supervise primary business-related tasks, including appointment scheduling, patient registration, medical billing, insurance claims processing, business correspondence, and medical record maintenance.
With this degree, you'll be equipped for a variety of career opportunities in settings such as hospitals, medical and dental clinics, vision and chiropractic offices, insurance companies, rehabilitation facilities, and skilled nursing facilities.
Our program follows a progressive ladder, starting with a certificate (Health Office Assistant), progressing to a technical diploma (Health Office Professional), and culminating in an associate degree (Medical Administrative Professional). The majority of core program courses are available in a convenient online format, offering flexibility to fit your schedule and learning preferences.
Admissions Requirements
- Apply at www.westerntc.edu/how-to-apply
- Western’s Admission Coaches are available to help you through the application process. Have questions or need advice? Call 608-785-9200 or email AdmissionsCoach@westerntc.edu.
- Western must comply with a Waiting List Policy when academic programs meet capacity. This policy adheres to Wisconsin Administrative Code Chapter TCS10.07.
Career Opportunities
Medical Administrative Assistant
Medical Administrative Specialist
Medical Office Coordinator
Medical Office Worker
Medical Secretary
Unit Secretary
Medical Service Coordinator
Medical Transcriptionist
Medical Receptionist
Program Outcomes
All programs at Western prepare students for success in a free-enterprise society through human experiences that integrate:
- Cultivating passion
- Living responsibly
- Refining professionalism
Graduation Employment Stats - 2023, 2024, & 2025
| Graduates | 22 |
|---|---|
| Graduates Responding | 9 |
| Employed In Related Occupation | 0 |
| Employed In Non-related Occupations | 1 |
| Seeking Employment | 0 |
| Continuing Education | 7 |
| Not In Labor Market | 1 |
| Graduates Responding Employed Part Time in Related Occupation | 0 |
| Graduates Responding Employed Full Time in Related Occupation | 0 |
| FT Median Annual Salary | $39,830 (Median earnings based on graduate exit interview data not available. This salary represents cost-of-living adjusted 25th percentile salary by occupation from Lightcast Analyst, used as a proxy for entry-level salary.) |
Software & Technology
Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.
If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.
Computer/Laptop Hardware
- Smartphones are not recommended for completing assignments.
- Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
- Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.
Software Needs
- Western uses the Blackboard Learning Management System. Some courses may use Zoom or Microsoft Teams to meet and work virtually. Visit our website for guidance on how to access and use these tools.
- Office 365 (available to download for free once you have a student email)
- Recommended web browsers: Chrome or Firefox
For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.
Campus Resources
- Western has several computer labs available. Visit our website to find open hours and locations on the La Crosse campus. Or find information on how to access resources on our Regional Locations web page.
- The Learning Commons has computers, webcams, and microphones available for in-house use. Our librarians recommend checking your local public library for computer access on the weekends. Staff members can also provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.
Need Assistance?
- Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.
Career Pathways
This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.
Prior Learning
Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more about what may apply to this program.
Certificates
Technical Diplomas
Associate Degrees
University Transfer
Courses
| Course | Credits |
|---|---|
| 10106184 - Business Formatting for Healthcare | 2.00 |
| 10103111 - Computer Applications for Business | 3.00 |
| 10501107 - Digital Literacy for Healthcare | 2.00 |
| 10801136 - English Composition I | 3.00 |
| 10160121 - Healthcare Business Terminology | 2.00 |
| 10890106 - Strengths Seminar | 1.00 |
| Course | Credits |
|---|---|
| 10806120 - Body Structure and Function | 3.00 |
| 10106123 - Business Correspondence for Healthcare | 3.00 |
| 10106191 - Healthcare Billing and Finance | 3.00 |
| 10501110 - Medical Admin Procedures | 2.00 |
| 10106106 - Quality Customer Service | 3.00 |
| Course | Credits |
|---|---|
| 10804123 - Math with Business Apps | 3.00 |
| 10160160 - Medical Office Practicum | 3.00 |
| Course | Credits |
|---|---|
| 10160132 - Healthcare Admin and Organization | 2.00 |
| 10809198 - Intro to Psychology | 3.00 |
| 10160120 - Med Law, Ethics & Prof | 2.00 |
| 10160115 - Spreadsheets for Healthcare | 3.00 |
| 10196191 - Supervision | 3.00 |
| Course | Credits |
|---|---|
| 10809172 - Introduction to Diversity Studies | 3.00 |
| 10196190 - Leadership Development | 3.00 |
| 10160152 - Medical Admin Prof Capstone | 2.00 |
| 10801198 - Speech | 3.00 |
| 10196189 - Team Building | 3.00 |