Sales Representative

Sales Representative

Three people on computers
Degree Type Program Number Program Code Credits
Technical Diploma 311048 SLRP 27.00
Typical Start Learning Format Financial Aid Estimated Cost Location Area of Interest
Fall Hybrid Available 4773 La Crosse Business & Professional Services

Strong sales skills can set you up for remarkable career success, and Western's Sales Representative program provides the foundation you need. You'll acquire a range of interpersonal, technical, and professional skills that will prepare you for a fulfilling career in inside, outside, or retail sales, as well as customer service roles. The courses cover vital subjects like business principles, marketing, finance, communication, and sales strategies, emphasizing ethical practices.

This technical diploma represents the third step in the Customer Service and Sales Career Pathway. Successful completion of this program provides you with valuable business credentials, opening doors to employment opportunities, promotions, and increased earning potential. Or, you can choose to pursue an associate degree in Sales Management.

We offer the flexibility of online and blended format classes, making it easier for you to access and complete your education in a manner that suits your schedule and learning preferences.

Admissions Requirements

Career Opportunities

Sales Associate

Customer Service Representative

Inside/Outside Sales Representative

Retail Sales Representative

Business Associate

Program Outcomes

All programs at Western prepare students for success in a free-enterprise society through human experiences that integrate:

  • Cultivating passion
  • Living responsibly
  • Refining professionalism

Software & Technology

Most of Western’s classes require the use of a personal computer or laptop, standard software, internet access, and other technology-related items.

If you do not have a personal computer or laptop, or if the one you have does not meet the following criteria, resources may be available. Submit a Student Resource Request using our online form.

Computer/Laptop Hardware

  • Smartphones are not recommended for completing assignments.
  • Chromebooks are not recommended due to issues with installing software that is needed for classes, such as Office 365.
  • Web camera with microphone (usually built into newer laptops or can be purchased separately) is necessary for online participation.

Software Needs

For detailed specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.

Campus Resources

Need Assistance?

  • Contact the Learning Commons! The staff are happy to answer questions, provide individualized assistance, and direct you to other supports as needed.

Career Pathways

This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.

Prior Learning

Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more about what may apply to this program.

Certificates

Customer Service Representative
Sales Fundamentals

Technical Diplomas

Sales Representative

Associate Degrees

Sales Management

University Transfer

Courses

Term 1
Course Credits
10102169 - Business Concepts 2.00
10103111 - Computer Applications for Business 3.00
10106106 - Quality Customer Service 3.00
10104119 - Selling Principles 3.00
10890106 - Strengths Seminar 1.00
Term 2
Course Credits
10104163 - Advanced Professional Selling 3.00
10102126 - Business Financials 3.00
10104177 - Content Marketing 3.00
10801136 - English Composition I 3.00
10104114 - Marketing Principles 3.00