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Technical Diploma

Program Number: 

311048

Credits: 

33.00
Financial Aid Available

You can go far with strong sales skills, and our program lays the groundwork for career success. In this technical diploma program, you’ll learn the interpersonal, technical, and professional skills that will prepare you for a career in inside, outside, and retail sales, or customer service. You’ll study business principles, marketing, finance, and communication, in addition to sales strategies and ethics.

The technical diploma is the third step in the Customer Service and Sales Career Pathway. Completing this course successfully means you have business credentials that can lead to employment, promotion, and higher pay. Or, you can choose to pursue an associate’s degree in Sales Management.

Some classes are offered online and in a blended format that includes Interactive Distance Learning.

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Estimated Program Costs

Estimated Program Cost

Sales Representative

This program will cost about $4,800* based on tuition and basic program fees. There may be additional fees for books, materials, and testing. For more information on tuition costs, visit the Tuition Page.

* Tuition and fees are subject to change.

Graduation Employment Stats

Graduation Employment Stats

Western conducts a follow-up survey of all grads six months after graduation to find out if they are employed in a job related to their program, how much they are making, and where they are employed.

Survey information is not currently available for this program. Please contact Enrollment Services or call 608-785-9553 for more information.

Career Opportunities

Sales Associate
Customer Service Representative
Inside/Outside Sales Representative
Retail Sales Representative
Business Associate

Program Outcomes

  • Use effective communication skills
  • Apply mathematical concepts
  • Transfer social and natural science theories into practical applications
  • Demonstrate ability to think critically
  • Demonstrate ability to value self and work ethically with others in a diverse population
  • Use technology effectively
  • Make decisions that incorporate the importance of sustainability

Admission Requirements

College Requirements

Application
$30 Application Fee

Program Specific Requirements

Writing/English: 

ACT: 16
COMPASS: 56
ACCUPLACER: 60

Reading: 

ACT: 13
COMPASS: 60
ACCUPLACER: 45

Math/Pre-Algebra: 

ACT: 16
COMPASS: 34
ACCUPLACER: 65

Gainful Employment

Career Pathways

This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.

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Career Pathways

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