Meet Cal Bot — Your 24/7 Western Guide | Western Technical College

Current Students

Meet Cal Bot — Your 24/7 Western Guide

Chat with Cal

Cal the Cavalier Bot is Western’s new AI–powered chatbot, ready to answer your questions anytime, anywhere. Starting Summer 2025, Cal will text you friendly check‑ins, quick reminders, and instant answers so you can focus on getting set for success.

Why Text with Cal?

Always On – Ask anything, any hour—even weekends and late nights.

Human-Backed – If Cal can’t answer your question, a Western staff member will reach out.

Friendly & Familiar – Cal will answer in plain language and Cavalier spirit!

How it Works

  1. Look for a text
    Once you’re registered for classes, you’ll get a “Hi, it’s Cal!” message.
  2. Ask away
    Need to find your login, confirm tuition, or ask about housing? Just text back.
  3. Get instant info
    Cal pulls answers from Western’s official knowledge base—so details are always accurate.
  4. Human help if needed
    Cal flags anything complex to a real Western staffer, who will follow up with you.

Pro tip: Save Cal’s number so you always know it’s Western texting you.

Who can chat with Cal?

Cal is available exclusively to Western Technical College students. To chat with Cal, you need to be enrolled in a for-credit program and have received an initial text message from him.

How do I start chatting with Cal?

Once you're enrolled in a for-credit program at Western, you'll receive an initial text from Cal. Simply reply to that text to start chatting and get the help you need.

What kind of questions can I ask Cal?

Cal can help with a wide range of topics, including:

  • Admissions & Enrollment: Application processes, deadlines, and course registration.
  • Financial Aid: Information on scholarships, grants, and applying for financial assistance.
  • Student Services: Access to tutoring, counseling, and academic support.
  • Campus Life: Details about student organizations, events, and campus resources.
  • Technology Support: Help with online platforms and troubleshooting common tech issues.

What if Cal can't answer my question?

If Cal doesn't have the answer you're looking for, he'll connect you with a real person who can help. Cal is designed to make sure you get the assistance you need, even if that means bringing in additional support.

How can I improve my experience with Cal?

The more you chat with Cal, the better he gets at understanding your needs. Cal is constantly learning and updating his knowledge to provide you with the most accurate and helpful information.

Can I opt out of receiving messages from Cal?

If you prefer not to receive messages from Cal, you can opt out at any time. Just follow the instructions provided in any of Cal's messages to stop receiving texts.

How is my information used when I chat with Cal?

Your privacy is important. Any information you share with Cal is used solely to provide you with accurate assistance and support.