Welcome to the new term! This webpage will provide you with the information and tools to start … and finish … the term strong! Some of the resources and services you may need right away are listed below. Otherwise, we have a comprehensive list at www.westerntc.edu/student-support-services.

Your Go-To People

As questions come up throughout the term, your College Advisor and your instructors can provide answers or connect you with additional resources.

Coming to Campus

If you want to get acquainted with any of our campuses, check out the Interactive Map. This map takes you to the main La Crosse campus first, but just click on the menu options to choose any of our off-main campus facilities and regional locations, too! You’ll find 360 degree photos and interior floor plans to help you find exactly where you need to go.

• Additional Maps and Parking Information
• Alternative Transportation Options at Western

Bookstore

Financial aid refunds will be disbursed sometime during the 5th week of classes. We allow students who meet certain criteria to charge their books and supplies at Western’s Official Online Bookstore, eCampus.

Learning Commons

The Learning Commons offers more services than you can imagine, and the friendly staff are happy to assist! They can provide support with:

• Blackboard, Zoom, and Microsoft Teams
• Communication and Writing
• Math
• Science
• Library Services

Student Account Training Video

This video talks about resetting your password, but it is also an easy way to set up your account if you haven’t already done so. If you have it set up and remember your password, you can skip ahead in the video to the 1 minute, 30 second mark and follow along from that point to learn how to log in and navigate your portal, as well as how to check your student email account.

These accounts are important for receiving ongoing updates, next steps, and action items.

PC Service

If you’re having trouble accessing your MyWestern student portal, student portal, or Blackboard, reach out to Western’s Information Technology Services (PC Services) Help Desk. You can find more information at www.westerntc.edu/information-technology-services, or email PCService@westerntc.edu for assistance.

Online Readiness Training

Many of our classes are offered in an online format, and our required Online Readiness Training Video will help prepare you for this learning environment. Click here to learn more.

Financial Aid

If you have questions about the status of your Financial Aid or if you have concerns about funding your education, our Financial Aid Resources and Planning Services can help.

If you have applied for Financial Aid, check your MyWestern account for your status. Or you can visit www.westerntc.edu/financial-aid for more information. To contact the staff with questions, email finaid@westerntc.edu.

Student Health Center

The Student Health Center, located in the Health Science Center, corner of Badger and 13th Streets in La Crosse, provides comprehensive primary care services for Western students with a valid student ID. Cost of this service is provided by student activity money with the exception of a $10 per visit co-pay and other services that are billed directly to the students. For a list of available services and more information, visit the Student Health Center website.

Basic Needs Support

Western provides support and resources to students who may be experiencing difficulties with any of the following: food, housing, finances, transition to online learning, stress, mental health, etc. There are a number of resources available here at Western as well as within the La Crosse and surrounding communities. If you would like to discuss getting assistance with these barriers, please complete the Student Resource Request form, and we'll be in touch within 2-3 business days.