Welcome to the Spring 2021 Term! This webpage will provide you with the information and tools to start … and finish … the term strong! Some of the resources and services you may need right away are listed below. Otherwise, we have a comprehensive list at www.westerntc.edu/student-support-services.

Online Readiness Training

Many of our classes are offered in an online format, and our required Online Readiness Training Video will help prepare you for this learning environment. Click here to learn more.

Admissions Coach Mac Kiel also offers some tips for success.

Bookstore

If you haven’t already picked up your textbooks and materials, the Campus Shop Bookstore offers online delivery service as well as in-store purchasing. There is a limit of 5 customers in the store at a time, so you may need to wait in line. Check www.westerntcbooks.com for more information.

Learning Commons

The Learning Commons offers more services than you can image, and the friendly staff are happy to assist! They can provide support with:

• Blackboard, Zoom, and Microsoft Teams
• Communication and Writing
• Math
• Health Science
• Library Services

We have created a guided virtual tour to show you how these online services work. Take the tour.

PC Service

If you’re having trouble accessing your MyWestern student portal, student portal, or Blackboard, reach out to Western’s Information Technology Services (PC Services) Help Desk. You can find more information at www.westerntc.edu/information-technology-services, or email PCService@westerntc.edu for assistance.

Financial Aid

If you have questions about the status of your Financial Aid or if you have concerns about funding your education, our Office of Student Financial Aid can help.

If you have applied for Financial Aid, check your MyFinAid account for your status. Or you can visit www.westerntc.edu/financial-aid for more information. To contact the staff with questions, email finaid@westerntc.edu.

Your Go-To People

As questions come up throughout the term, your College Advisor and your instructors can provide answers or connect you with additional resources.

Emergency Coaching

Western has partnered with InsideTrack to provide coaching to students who may be experiencing difficulties or potential difficulties with any of the following: food, housing, finances, transition to online learning, stress, mental health, etc. If you would like to to discuss getting assistance with these barriers, please fill out the form on emergencycoachingnetwork.org and an InsideTrack coach will be in touch with you in 1-2 business days.